The UI and limited features makes it seem as if the app was developed in the early 2000’s. Annoying.įirst and foremost, the app is ridiculously made. Hope it gets corrected sooner than later. Must be an issue with the app? No idea but not being able to check my cameras is not providing me a secure feeling. Appears I wasnt logged in so I tried logging in. Tonight, for some apparent reason, I stopped getting push notifications and I only noticed because I heard a slew of cars driving by and found it weird that my notifications weren’t going off. *****************************************Īside from setting the sensitivity to the lowest setting I get notifications all day long when the leaves on the tree blow with the wind.annoying but at least I know it works. Shame because I really love the quality and features of the cameras. Feels like the developers were trying to fix something that wasn't broken and now can’t fix what they broke. I prefer being notified all day long than not at all for security reasons, especially at night and when no one is home. “We will look into it!” *continues to finish hotpocket and cheap beer*ġ0/30 Update: I went from getting push notifications all day long to nothing at all. Your automated reply further proves the uselessness of this customer service/technical assistance team. Not much to look into as you have absolutely no information on the event because you have yet to contact me via any communication means.
#Night owl x app device offline update
also as an update to the previous complaints in previous reviews, the app team nor camera company fixed any of the issues because the same thing they complained about is the same thing that still happens in other review sites plus on my cameras so ??♀️ It’s because you have two cameras on the same app” well hey stupid what do you think was on the app for months. I told him there were only two cameras connected to the same app and i was only attempting to reconnect the same cameras i had for months and his response “well thats why. He basically told me to do what i had been doing already for hours and what he already instructed me to do later in the phone call. My response was “sir i did what you said and let you know but you sat and said nothing so i assumed the call disconnected”. I politely said “hello?” His responsewas filled with a nasty tone “yea im here”. The dude sat on the phone silently not answering anything.
Called the technical support who was an extreme waste of space. Looks like Night Owl is listening! We’ll look for future updates, ? thank you!Īmong the other problems the other reviewers stated, the cameras were all connected peacefully until they needed to be moved to a new spot. Hope Night Owl listens to customers concerns and try to deal with them.
#Night owl x app device offline install
I really want to like this camera system and app, cameras are wireless, easy to mount, easy to install and super easy to sync and range is pretty good but I just can’t keep it with all these simple features missing right now. I think i’m returning this system and getting a new Arlo. This camera system/app needs a total revamp. the technology is there is just not put to work for some reason. you can just play and pause recorded clips and select live view from the app, anything else forget about it. Can’t adjust camera brightness from the app, landscape mode? Nope not supported.
Why not have only one screen with all 6,8,10 cameras in it? Can’t put cameras in the order I want, I have to swipe to next screen to see the camera I want to see. I wanted an “upgrade” but can’t believe this app is missing so many good features, even from the gen 1 Arlo cameras which is what I’m coming from, YES! gen 1. cameras work great, definition is there but the app LACKS so many good essential features.
Coming from the Arlo cameras I knew this system was going to be different, but not this much.